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2019-12-02 Interview with Schweizer Radio und Fernsehen

  • Audrey Tang

    My office door looks like this, and it shows my schedule. I also travel around Taiwan to talk to people and connect back to this space as well.

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  • Interviewer

    How many people are dropping by in one day?

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  • Audrey Tang

    They’re very, very variable, but usually maybe 10 every Wednesday.

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  • Audrey Tang

    Which cup of coffee is mine?

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  • Interviewer

    This one I think is mine.

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  • Audrey Tang

    That’s right. You get one too.

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  • Interviewer

    Taiwan has a digital minister, you. What’s your job exactly? What do you do as a digital minister of Taiwan?

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  • Audrey Tang

    Do I talk to you, or do I talk to the camera?

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  • Interviewer

    Talk to me.

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  • (laughter)

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  • Audrey Tang

    If I introduce some concepts, do I introduce it to the front or to my screen?

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  • Interviewer

    I think better to your screen.

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  • Audrey Tang

    To my screen. I will move it a little bit here.

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  • Audrey Tang

    As digital minister, my work is to further the sustainable development goals through digital means that connects the economy, the society, and the environment together through enhancing reliable data, encouraging effective partnerships, and open innovation. I wrote my own job description three years ago.

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  • Interviewer

    You did? [laughs]

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  • Audrey Tang

    Yes. I’ll read you my job description. It goes like this.

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  • Audrey Tang

    When we see the Internet of things, let’s make it an Internet of beings. When we see virtual reality, let’s make it a shared reality. When we see machine learning, let’s make it collaborative learning. When we see user experience, let’s make it about human experience. Whenever we hear the singularity is near, let us always remember the plurality is here.

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  • Interviewer

    It’s like a poem. [laughs]

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  • Audrey Tang

    It is a poem.

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  • Interviewer

    Would you today write the same job description as three years ago, or would you change something?

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  • Audrey Tang

    I just wrote a new poem yesterday.

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  • Interviewer

    How does it go, the new poem? Also job description?

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  • Audrey Tang

    Yeah, it’s also job description-ish. It goes like this. It says, “Whirling ocean, beautiful islands. A transcultural republic of citizens.”

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  • Interviewer

    This sounds like those Japanese haikus.

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  • Audrey Tang

    Yeah, it’s…

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  • Interviewer

    …the meaning of it?

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  • Audrey Tang

    Yes. Taiwan, of course, is not only the land part of it. It’s also our surrounding ocean and sea that has 10 percent of the total ocean biodiversity on earth. It’s always important to begin a view that is not just on the land but actually through climate actions and the sustainable growth to expand our horizons toward the ocean. That’s why it’s begun with “Whirling ocean.”

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  • Audrey Tang

    Then, it’s not just one island. There are many islands. There’s the Pescadores islands, the Orchid Island, the Green Island, and so on. It is not just enough to take care of broadband as a human right on the main island. It is now also very important to get all the smaller islands also connected to the broadband as a human right to make telemedicine, tele-education, and so on, work.

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  • Audrey Tang

    “Transcultural” means the freedom to move from culture to a different culture, just like the freedom to move from a country to another, because starting this year, in Taiwan, we have more than 20 official languages.

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  • Audrey Tang

    We have the Formosan languages from indigenous nations. We have the Taiwanese Tâi-gí, Hakka, and Mandarin, and many other languages as well. They’re all equally official. It’s a new thing as of this year.

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  • Audrey Tang

    To make machine learning, for example, learn not only from people who speak English or Mandarin but also from all the different languages, all the different cultures and traditions, and be able to communicate through those cultures. That’s what I meant by “transcultural.”

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  • Audrey Tang

    “A republic of citizens” means that starting next year, our referendums are in different years than the elections.

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  • Interviewer

    Ah yeah.

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  • Audrey Tang

    Yes. Yes. There used to be, I would say, capturing of agenda of the deliberative part of democracy by the representative part of democracy, but now, because there will be on alternating years, there will be one year of presidential election and then one year of national referenda, and then one year of mayoral election, and one year of national referenda.

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  • Audrey Tang

    It allows a entire year of deliberative action outside of party politics and outside of representative politics. It’s a new design that allows for more direct participation in agenda-setting by the citizens, without a political setting that captures them by the political parties – That’s what I meant by republic of citizens.

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  • Interviewer

    A lot of meaning in those few lines.

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  • (laughter)

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  • Audrey Tang

    Yes.

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  • Interviewer

    As a digital minister, what worries you the most?

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  • Audrey Tang

    What worry I the most? In order of sequence, if people don’t care about the ocean, if they don’t care about the climate. If people work on only furthering one interest at the expense of the others, like economy, if it’s done in a linear way at expense of society. Environment, or innovation at expense of social justice, privacy, and things like that, that would worry me.

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  • Interviewer

    What about the upcoming elections? What role does social media play in the upcoming elections?

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  • Audrey Tang

    Social media is a great amplifier of people’s both prosocial tendencies but also antisocial tendencies. It’s social, but it doesn’t say whether it’s prosocial or antisocial.

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  • Audrey Tang

    In Taiwan, what we’ve seen is that it tends to reward mostly the more extreme voices so that they amplify more. There may only be five divisive ideas among all the possible ideas that concern the society, but social media, when it’s designed in a antisocial way tend to over-amplify the voices of the divisive and give less room for the consensual.

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  • Interviewer

    How does social media work in Taiwan? Does it work a little bit differently from other countries or is it same-same?

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  • Audrey Tang

    In Taiwan, because we have broadband as a human right, no matter where you are in Taiwan, you’ve got 10 megabits per second at €15 per month. Because of that, everybody is very much into video producing and video sharing. I would say that it is not only text-based.

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  • Audrey Tang

    A lot of it is image- and video-based. People very easily start their own broadcast stations sharing their views, their livestreaming. There’s a lot more livestreaming going on compared to other jurisdictions, mostly because it’s unlimited data for everyone.

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  • Audrey Tang

    I would also say that the use of end-to-end encryption is maybe more in Taiwan through a app called LINE. A lot of people is using LINE for end-to-end encryption, not only among individuals but also among groups of people.

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  • Interviewer

    What does this mean if you have more streaming and not only text?

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  • (background noise)

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  • Interviewer

    On social media, does this have a impact then, for example, on all those topics like fake news? Do you have less fake news because everybody’s more streaming versus the other thing? Less possible because it is live streamed?

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  • Audrey Tang

    Nowadays, it’s also easy to synthesize video, so it’s not being fake. [laughs]

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  • Interviewer

    I forgot about deepfakes.

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  • Audrey Tang

    [laughs] It’s not exactly alike. It’s harder.

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  • Interviewer

    So the problem with the video?

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  • Audrey Tang

    The problem actually become bigger because people would believe it more if they have seen a picture or a video as compared to text. Text is open for interpretation. A image is usually very final in its presentation. I would say that it actually amplify especially the feeling of anger and helplessness if people show you a image.

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  • Audrey Tang

    For example, there was this image that says “during the Hong Kong protest, the payment for the rioters is such that, at most, they pay up to $20 million for murdering a police” – which is a piece of disinformation.

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  • Interviewer

    Is this also something which went viral in Taiwan?

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  • Audrey Tang

    Yes. That was a photo. This is a comic drawing that calls for so-called 死士 or suiciders. Again, this is a piece of disinformation. There was no such event going on in Hong Kong. You can very easily see because it’s not spelled in Cantonese. It’s spelled in Hanyu Pinyin, which no Hong Kong protesters would use, but unless you are…

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  • Interviewer

    You mean Hanyu Pinyin is in Mandarin, not Cantonese?

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  • Audrey Tang

    It’s written in Cantonese to make it look like Cantonese, but actually, it uses Hanyu Pinyin, which is Mandarin Pinyin, only used in PRC. In Taiwan, we would use the Zhuyin system. It also has some Cantonese characters.

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  • Audrey Tang

    What I’m trying to say is that if it’s only this text, it will not be as provoking as a drawing or maybe a synthesized image or a video.

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  • Interviewer

    Is the fake news problem bigger in Taiwan because people are using more picture and more video?

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  • Audrey Tang

    I would say it incites more emotion but then it also makes clarifications more important. The website that I’m showing you here is clarifying this as false. Because they can cite from the video and from the images, it also makes clarification more pertinent to the message because you can then compare where the image came. It was from Reuters, but they changed the caption.

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  • Interviewer

    What does this mean for the upcoming election? Everybody is extensively using social media, people from Han’s party, but also Tsai’s. Everybody’s using social media. Does this also mean that the whole presidential elections are going to be quite harsher and also angry?

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  • Interviewer

    We have those people from Han’s party who are accusing the opposite of fake news and also vice versa. I get the impression that it’s quite heated.

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  • Audrey Tang

    We’re a young democracy, so elections are always heated. Social media is unique in that it allows turning the helpless anger into a outrage very easily by clicking share.

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  • Audrey Tang

    Whenever people feel anger, they may not have the mental capacity to check the veracity of the image or video. They can very easily turn it into something more positive, subjectively, by clicking share and sending a message of outrage so that people are angry about the same thing together instead of a individual anger. That tend to spread, yes.

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  • Interviewer

    Say this again?

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  • Audrey Tang

    Anger as it…

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  • (audio skip)

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  • Audrey Tang

    …I was just showing you, that was also equally people devote their time to fact-checking, committed to respond to each and every of those messages within 60 minutes. I think the deadline from each ministry is two hours. Within two hours, they have to produce the clarification cards that are also visual. Within two hours, within 200 words, at least two pictures that clarifies this disinformation.

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  • Interviewer

    How does this work? Is this one of the means how you protect against fake news? In every ministry is only having a look at the fake…

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  • Audrey Tang

    The trending disinformation.

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  • Interviewer

    Is it the trending ones or just the trending ones concerning that ministry?

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  • Audrey Tang

    Of course they can only respond to the ones concerning their ministry. The trending one also is a volunteer basis. People either report it on the LINE system directly to a public dashboard, like flagging a spam email, or people can work with the Taiwan FactCheck Center and say, “I see this trending. Would you like to check it?”

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  • Audrey Tang

    One way or another, it will end up on the ministry’s radar, and they will look at whether it’s a intentional, harmful untruth. If so, within two hours, usually within 60 minutes now, they will roll out two picture cards that are less than 200 words and easy-to-grasp in arguments.

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  • Interviewer

    The people from the ministry, they don’t themselves do the monitoring? The people are doing the monitoring, and then they will respond?

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  • Audrey Tang

    Yes.

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  • Interviewer

    Do you have a good example from the past?

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  • Audrey Tang

    This is a very humorous one. This is clarifying a rumor that says perming your hair many times a week will be subject to a million-dollar fine starting next week. That’s not true. The payload, which is less than 200 words said, “I may be bald now,” says a younger version of the prime minister, “but I would not punish people with hair.”

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  • Audrey Tang

    The fine print says, “What we’ve done is introducing labeling requirements for hair products starting July 2021.” Then the prime minister, as he looks now, says, “However, while perming your hair many times a week will not damage your pocket, it will damage your hair. When serious, you may end up looking like me.”

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  • Interviewer

    It’s then also approved by the minister himself and his team?

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  • Audrey Tang

    Of course, the image will have to be pre-cleared to use. It’s a very tight pipeline. You can think of it like a sitcom producer, a memetic engineer team that can easily and swiftly put the clarification messages from the ministry into this memetic packaging so that it goes viral.

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  • Audrey Tang

    Now if you, for example, search our search engine, the keywords that we just showed or something like that, then the first few hits will be this clarification messages and its derivatives.

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  • Interviewer

    Can we also have a closer look at this piece?

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  • Tech

    I want to go through the whole thing again just so that we can have you just remember it.

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  • Audrey Tang

    Sure.

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  • Interviewer

    We are doing it afterwards or shall we already do it?

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  • Tech

    No, I’d say afterwards, then we don’t interrupt you.

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  • Interviewer

    I’ll just make a note.

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  • Interviewer

    The hair scene.

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  • Audrey Tang

    The hair thing, yes.

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  • Interviewer

    Yeah, the hair thing, the whole thing, maybe your whole lines in the beginning to have a bit of close-ups and everything.

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  • Interviewer

    How many people are doing this for you? I read somewhere five people.

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  • Audrey Tang

    They’re not doing it for me. They’re doing it for their minister. I’m mostly advocating this way of a swift, open, and structured response. The actual coaching is by our spokesperson, Kolas Yotaka. In each ministry, they have a team of five people or more, but five is basic.

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  • Interviewer

    Do you also have another example, for example, something which is also connected to the elections?

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  • Audrey Tang

    I would say one of the important things, that our clarifications are not fact-checks. These are our clarifications, like a piece of the puzzle from the administration. We don’t directly deal with election. Those would be from Han, or Tsai, or Soong’s office.

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  • Interviewer

    They’re doing it themselves?

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  • Audrey Tang

    They’re doing it themselves, but that’s not our purview. Our purview is common to the administrative functions. We’re not doing it for the elections.

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  • Interviewer

    When it comes to fake news, this is one of the main tools you have, or are there other tools?

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  • Audrey Tang

    When I said that our FactCheck Center, every piece of fact-check that they do, that they combine information from various different sources. For example, this one, the Hong Kong one, once they clarify it as not correct, it’s dialed down on Facebook. Facebook, when people share this piece of disinformation, they will no longer reach people’s newsfeed that easily.

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  • Audrey Tang

    You have to scroll two hours to see it. It’s exactly like moving a piece of junk mail from your inbox to your spam box. People, by default, don’t look into it, but it’s not a takedown. If you look specifically for it, it’s still there.

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  • Interviewer

    How big is, in general, trolling a problem in Taiwan, especially when it’s concerned to China and foreign countries?

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  • Audrey Tang

    Trolling, if you mean the automatic or semi-automatic posting of messages…

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  • Interviewer

    Yeah.

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  • Audrey Tang

    …to elicit negative emotion to distract from public discussion, then we have evidence, of course, there are hundreds of thousands of fake accounts.

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  • Audrey Tang

    For example, on the Honk Kong protests alone, there’s 200,000 fake accounts on Twitter designed to troll discussions. They’re all semi-automated from the same block of computers within the PRC that doesn’t need to bypass the Great Firewall. They’re blessed by the Great Firewall to directly troll Twitter, Facebook, and Google.

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  • Interviewer

    Are there also such trolling farms when it comes to questions concerning Hong Kong?

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  • Audrey Tang

    I think so. Just recently, people discovered that there’s a set of content farms that re-publishes in traditional Chinese language script whatever the simplified Chinese messages that’s pushed out by the PRC Weibo or something, instantly, or even before they post in simplified Chinese. That’s a instant translation of the messages as pushed out.

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  • Audrey Tang

    For example this Hong Kong one, which is a good example because it’s also posted on the Weibo of the Chang’an Sword, which is the official Weibo of the 中共中央政法委员会 in the PRC. It’s not merely spreading this in Taiwan. It’s rather taking something of official propaganda and localize it in Cantonese, in traditional Chinese, and spread it in the social media.

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  • Interviewer

    Is there something that it can do to hold that propaganda and re-target it, let’s say, for the Taiwanese market and China?

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  • Audrey Tang

    For the Taiwanese market?

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  • Interviewer

    For the Taiwanese…

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  • (laughter)

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  • Audrey Tang

    That’s like, “Who would buy this?” Maybe in a different sense of buying.

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  • Audrey Tang

    As you can see, there are many pertaining only to Taiwan messages. Some of them are not disinformation. They’re rather mal-information.

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  • Interviewer

    What’s for you the difference between disinformation and mal-information?

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  • Audrey Tang

    Disinformation is untruth with a intention to do harm. Mal-information is information spread with the intention to do harm that may or may not be true, but they are intended to be framed in a way to do harm.

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  • Audrey Tang

    For example, there was a protest back in 2016. There was a real video of that protest but it’s almost three years ago. Then there’s a reframed message of such a protest as if it’s happening right now.

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  • Interviewer

    What’s the message behind it?

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  • Audrey Tang

    It’s trying to discredit the institutional media. The framing is there was such a very loud protest in front of the presidential office building but the media turn a deaf and blind eye to it. That was the framing.

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  • Interviewer

    For example, such kind of a message, did this get to the people, to the Taiwanese?

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  • Audrey Tang

    Of course it’s only after it’s shared by many people do they get flagged to the attention of the Taiwan FactChecking Center. They, of course, by default, have to reach at least some volunteers that flag this for the Taiwan FactChecking Center to get notice.

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  • Interviewer

    For example, this one got 160 shares.

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  • Audrey Tang

    When it’s reported to the TFC. It’s maybe only within one hour, but while it’s spreading, the TFC is, in parallel, doing its fact-checking work.

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  • Interviewer

    Through this whole fact-checking work, how many cases are your people or the people in the other ministry dealing with when it comes to China and Taiwan? It is a lot?

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  • Audrey Tang

    If you mean China as in the land, the territory that they currently govern, then there is many. For example, this was about a epidemic in rat. There’s also a virus in pigs, as in swine fever. There’s some concerning that area of their jurisdiction, but I would say it’s not a majority.

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  • Audrey Tang

    All what they want to do is to sow discord, so a local topic makes more sense to do so. For example, this one is disinformation about Dr. Tsai Ing-wen and a dialog with, allegedly, a small vendor from a…

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  • (audio skip)

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  • Audrey Tang

    …changed the name from Li Ke-Qiang to Tsai Ing-wen and re-spread on social media.

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  • Interviewer

    This was also one that already trended?

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  • Audrey Tang

    Yes, trended before the TFC looked at it.

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  • Interviewer

    Do you have an example what’s the post which trended the most?

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  • Audrey Tang

    I don’t. Maybe you can ask the TFC.

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  • Audrey Tang

    It depends on how early they intervened. Once they publish this as disinformation, as false, it will stop the virality. The virality as determined by Facebook will be dialed down to less than one-tenth of the previous. The earlier this fact-check appears, the slower it will trend afterward. We could never predict what would happen if not for this fact-checking.

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  • Interviewer

    But everyone say that China is trying to interfere in the social media, Taiwan, it’s maybe about the elections, the general one. What of your people?

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  • Audrey Tang

    We know for sure that they have hundreds of thousands of fake accounts. Some of them, of course, gets deleted by Twitter and published their metadata, corroborated by Facebook and Google.

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  • Audrey Tang

    Based on the fact that there were this amount of bots or fake accounts that are blessed by the Great Firewall, I think it’s safe to say that there are some still remaining, even though some of them get suspended.

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  • Interviewer

    Is it a big problem or a not-so-big problem?

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  • Audrey Tang

    It depends on who you’re asking. To me, comparatively, it’s less a big problem for this election than the previous one.

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  • Interviewer

    Why?

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  • Audrey Tang

    The previous election was also a referendum. There’s many different places where you can sow discord. Basically, each and every referendum topic is one in which disinformation, mal-information can operate.

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  • Audrey Tang

    For this election, because we’ve decoupled the referendums with the presidential elections, there’s less room for disinformation to navigate. It’s not to say that they’re not serious. It’s just to say the surface of disinformation is narrower this time.

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  • Interviewer

    How does that happen?

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  • Tech

    I don’t know if your question, if you wanted maybe not to tell her to…

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  • Interviewer

    In general, it is a problem of fake news and mal-information, disinformation from China. What can you do against it?

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  • Audrey Tang

    Working with journalists is, by far, the best way, and to revitalize people’s participation in journalism. As I said, everybody is a YouTuber and live-streamer. It’s not just about media literacy, which is about readers’ literacy or viewers’ literacy, but about media competence.

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  • Audrey Tang

    When everybody is a media broadcaster, what kind of competence do they need to make sure that this kind of viral, angry messages don’t spread? Rather something that’s more humorous, that’s more to the point, and so on, may spread easily. That is the kind of competence education can play a large role.

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  • Audrey Tang

    We see a lot of institutional media now working with social media, as well as a lot of participation from the volunteer group to voluntarily type in all the presidential candidates’ public speech into transcripts, validating its correctness, and then do a fact-check to each and every part of what a presidential candidate has said.

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  • Audrey Tang

    By participating in that process, it shows everyone how institutional media does fact-checking, source-checking, and journalism in general. Which is why we always say “disinformation” in Taiwan, not “fake news.” Unfortunately, in Taiwan, news and journalism translate to the same word. There’s no way to say fake news in Mandarin without offending journalists.

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  • Interviewer

    In…

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  • Audrey Tang

    Mandarin.

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  • Interviewer

    It’s the same word?

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  • Audrey Tang

    News is 新聞 and journalism is 新聞工作. The department of journalism is 新聞系 and a journalist is 新聞工作者.

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  • Interviewer

    Fake news is?

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  • Audrey Tang

    假新聞, which would also describe a fake journalist, fake journalism. Journalism, by definition, is the opposition of fake because it’s a process to determine reality, if not truth, but at least reality from different perspectives.

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  • Audrey Tang

    By combining these two together, in Mandarin, it is a affront to journalists. Because my parents were both journalists, out of filial piety, I cannot say that word.

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  • Interviewer

    It’s disinformation then?

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  • Audrey Tang

    Disinformation, 假訊息, has no such problem, because it pertains to the intentional harm by untruths. Of course, a journalist would never do that.

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  • Interviewer

    In the end, that’s the main tool is fact checking. The fact checking can be done partly by…

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  • Audrey Tang

    Institutions, yeah.

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  • Interviewer

    …the government. It can be…

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  • Audrey Tang

    Volunteers, mm-hmm.

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  • Interviewer

    …done by people who volunteer?

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  • Audrey Tang

    Mm-hmm. But also, the product of fact checking need to be clarified in the sense that our humor stands alone.

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  • Interviewer

    Why has it to be humorous?

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  • Audrey Tang

    Humorous?

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  • Interviewer

    So, it’s catchy, or…?

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  • Audrey Tang

    Well, first step, yes. It’s catchy, that it can spread more than the disinformation, because joy spreads further than anger. Also, if you feel a helplessness in the anger, humor turns it into joy, and that blocks the psychological pathway that turns it into outrage, and so people actually have more mental capacity to look into this thing together, rather than it being a very divisive mood.

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  • Interviewer

    When did Taiwan start this whole…?

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  • Audrey Tang

    Humor thing? [laughs]

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  • Interviewer

    You know, this whole humor thing and there’s humor against like, I can say, against like fake news, disinformation.

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  • Audrey Tang

    Because you’re a journalist…

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  • Interviewer

    I can say it.

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  • Audrey Tang

    Exactly. You can say it. [laughs] It’s one of those shibboleth [laughs] where it’s…

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  • Interviewer

    Is it one year ago, two years ago, or when did Taiwan start?

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  • Audrey Tang

    I remember that I started proposing this idea, I think, early 2017. That’s when I outlined using my Internet experience in working to counter spam. That was almost 20 years ago. I proposed that we give swift, open and structured responses.

    Link in context Link
  • Audrey Tang

    The structure is a memetic structure, that is to say to make humorous so it spreads faster. That is an idea that I raised in cabinet meeting, but it’s gradually realized by spokesperson Kolas Yotaka in the past couple of years.

    Link in context Link
  • Interviewer

    Do you think it has already changed a lot during the…?

    Link in context Link
  • Audrey Tang

    I would say so, especially for this election, because of the surface is more narrow. The referendums is out of the picture. I think a lot of disinformation necessarily, then, pertains the administrative functions.

    Link in context Link
  • Audrey Tang

    The clarification from the ministries played a larger role on this, because the referendum agenda are set by the people. Often, disinformation pertaining your referendum, there’s nothing a ministry can say. But presidential candidates are representative, and so their platforms, of course, all pertain to administrative functions. These are something that ministry has something to say.

    Link in context Link
  • Interviewer

    Also, the people already are more educated, and they…

    Link in context Link
  • Audrey Tang

    Yes, and more aware that this is going on.

    Link in context Link
  • Interviewer

    So quite a fast process. I didn’t have the imagine that it could change so fast, that people would change so fast.

    Link in context Link
  • Audrey Tang

    I would also like to credit, for example, the LINE media system, where they have a dashboard that just showed the latest trending clarifications, and they arranged to work with many different fact checkers, as well as the 行政院, the administration, so that they give a section of their popular media channel, LINE Today.

    Link in context Link
  • Audrey Tang

    They can show every day how many people flagged messages as disinformation for fact checking, and how many people eventually got around to share or read the clarifications instead of the disinformation, so it shows this pipeline.

    Link in context Link
  • Audrey Tang

    I am grateful, I think, that online today, if you can look at the top news, it’s below the gossiping and entertainment, but then it’s the second section after the gossiping and entertainment, the clarification for rumors. Because of that, it’s very funny. Then after that, it’s world news, social issues, like everyday issues, and trendy video, and so on.

    Link in context Link
  • Audrey Tang

    It’s good that we’re on the second section, the clarifications. I sometimes tell our ministerial colleagues that that’s because we’re not funny enough. That’s why we’re on the second section. If we’re funny enough, we will be above entertainment and gossip.

    Link in context Link
  • Interviewer

    [laughs] Do you have an example, from like you ministry, which really went trending because it wasn’t so funny?

    Link in context Link
  • Audrey Tang

    Yes. I can show you a short video.

    Link in context Link
  • Interviewer

    One in which you have like really outdone yourself..

    Link in context Link
  • Audrey Tang

    All right. I’ll show you a short video that I did. Like, if you just look at virality, this video went somewhat viral. It has more than, well, 140k views. But it’s also syndicated by various different fan pages that all together bring it to more than one million views. It’s just a very simple thing.

    Link in context Link
  • Audrey Tang

    I can show you, first, the original, and then the remixes.

    Link in context Link
  • Interviewer

    I have seen that there…

    Link in context Link
  • Audrey Tang

    You have seen this?

    Link in context Link
  • Interviewer

    Was it not just a five-minute interview on NDW?

    Link in context Link
  • Audrey Tang

    That’s the five-minute one, yeah, right. The first few seconds went viral.

    Link in context Link
  • (video plays)

    Link in context Link
  • Announcer

    The people of Hong Kong have been protesting for democracy and against what they perceive as a growing influence by the mainland government from China. As an official from Taiwan, an island, which Beijing considers a breakaway territory, how do you view these protests?

    Link in context Link
  • Audrey Tang

    [responding in video] The breakaway was at the Neolithic age, I believe.

    Link in context Link
  • (video ends)

    Link in context Link
  • Audrey Tang

    Just there, it went viral.

    Link in context Link
  • Interviewer

    Yeah.

    Link in context Link
  • (laughter)

    Link in context Link
  • Audrey Tang

    People started remixing and adding a lot of kind of rap culture to it, and things like that.

    Link in context Link
  • Interviewer

    Do you have an example of a…?

    Link in context Link
  • Audrey Tang

    Yeah, of a remix?

    Link in context Link
  • Interviewer

    Yeah.

    Link in context Link
  • (pause)

    Link in context Link
  • Audrey Tang

    I think the first remix was from TaiwanWarmPower, which is basically just captioning, and just highlighting that particular perspective. That, also, went somewhat viral. I think there’s, then, a lot of other short versions started to come.

    Link in context Link
  • Audrey Tang

    Then the mainstream media took notice of it. Then it went viral again on mainstream media. Let me show you, again, the remix.

    Link in context Link
  • (pause)

    Link in context Link
  • Audrey Tang

    Or I can just go to one of my friend’s wall. That was a while ago. It’s around this time.

    Link in context Link
  • (pause)

    Link in context Link
  • Audrey Tang

    Here. You can see, for example, a Photoshop.

    Link in context Link
  • Interviewer

    With that glass as well.

    Link in context Link
  • (laughter)

    Link in context Link
  • Audrey Tang

    Yes, with sunglasses, and then it shows the fan page, the memetic engineer that’s responsible for it. Then, of course, we can go into here, and then look at how the Photoshops went. Then we’ll see that people are actually then supplying the Neolithic geographic information…

    Link in context Link
  • Audrey Tang

    …and explaining how exactly the plate tectonics is. As I said, humor brings a curiosity in people.

    Link in context Link
  • Interviewer

    And creativity.

    Link in context Link
  • Audrey Tang

    And creativity. People actually wanted to learn how the breakaway exactly happened 8,500 years ago.

    Link in context Link
  • Interviewer

    When it comes to this other platform and join the government DW, I understand there’s also an initiative.

    Link in context Link
  • Audrey Tang

    Yes, this one.

    Link in context Link
  • Interviewer

    What’s the most popular topics, nowadays, this platform?

    Link in context Link
  • Audrey Tang

    Well, we can look. We don’t have to guess.

    Link in context Link
  • Audrey Tang

    From the petition part of it, there’s, of course, also regulations and budget. But the petition part, which is more popular, I guess, and you can search in it, and you can easily sort it by the number of petitions. Then you can see all the historically trending ones or just the newer trending ones.

    Link in context Link
  • Audrey Tang

    In the newer trending ones, you will see that animal rights and animal welfare is by far the largest topic. For example, this one concerns larger dogs and very large cats, and whether there are friendly transportation options in the Taiwan rail system for them.

    Link in context Link
  • Interviewer

    Why do you think especially…?

    Link in context Link
  • Audrey Tang

    That it’s popular? Because it’s cute.

    Link in context Link
  • Interviewer

    It’s cute, not because Taiwanese have such a special relationship to cats and dogs. Even your president is posing with cats…

    Link in context Link
  • Audrey Tang

    That’s our first family. You cannot corrupt them, except very briefly by catnips there, you corrupt them. [laughs]

    Link in context Link
  • Interviewer

    We Taiwanese have that really special relationship to cats and dogs?

    Link in context Link
  • Audrey Tang

    Well, there’s also a petition going on in public transportation options. Also, one on animal welfare, seeking out alternatives to competitions by weight for pigs raised for ceremonial ritual purposes. Animal welfare, I would say, is by far the largest.

    Link in context Link
  • Audrey Tang

    There’s also many ones concerning to the right to access nature. For example, this one is about amateur fishing in the harbors. There’s also a similar topic that people participated a mountaineering trip. Previously, these were forbidden, the sea and the mountains were forbidden for ordinary people to access without permit because it is a martial law legacy.

    Link in context Link
  • Audrey Tang

    Maybe the mountains are dangerous, because people at that time thought there may be guerrilla warfare going on – if you allow too many people to access deeper into the mountains, and so on; which is no longer a problem now.

    Link in context Link
  • Audrey Tang

    We’re systemically using the Join platform to engage people relaxing the rules and increasing the self-regulation of mountaineering, amateur fishing, and all the sea activities and mountain activities.

    Link in context Link
  • Interviewer

    How successful is that initiatives?

    Link in context Link
  • Audrey Tang

    Pretty successful.

    Link in context Link
  • Audrey Tang

    …effective policy change?

    Link in context Link
  • Interviewer

    Yeah.

    Link in context Link
  • Audrey Tang

    Yeah. Of all the cases that we work with directly, almost 60 cases now, half of which resulted in decisive regulatory or policy change. The other half get maybe something different. But I would say, not necessarily what’s…

    Link in context Link
  • Audrey Tang

    For example, there was one petition – wow, nice number – 8,000 people strong that says Taiwan should change the time zone to GMT+9 for some reason. Then there’s a equally strong petition, also 8,000 people strong, that says we should remain in GMT+8, without changing to GMT+9. Obviously, you cannot please both petition subjects.

    Link in context Link
  • Interviewer

    For example, also as it comes to China, I’ve seen several petitions, for example, ones who are saying we want to have a counter-propaganda department against China, and who like…

    Link in context Link
  • Audrey Tang

    On the Join platform? I haven’t seen that.

    Link in context Link
  • Interviewer

    Yes, I’ve seen it on this one.

    Link in context Link
  • Audrey Tang

    Do you have a key word or something that I can search for it?

    Link in context Link
  • Interviewer

    I have…

    Link in context Link
  • Audrey Tang

    It needs 5,000 petitions for it to raise to our monthly meeting for discussion offices.

    Link in context Link
  • Interviewer

    I think I’ve sent it. It’s… I think those other ones which happens…

    Link in context Link
  • Audrey Tang

    Oh, yeah. It’s the PRC flag one. That’s a really good one, because you can see how the Minister of Justice answered.

    Link in context Link
  • Interviewer

    I think this one with the PRC flag and this one was something else.

    Link in context Link
  • Audrey Tang

    Classical text in education?

    Link in context Link
  • Interviewer

    Ah yes.

    Link in context Link
  • Audrey Tang

    The flag one is actually very nice, because we actually changed the regulations around the e-petitions because of this. When it was in its first incarnation, you can see the response from the Minister of Justice that says this.

    Link in context Link
  • Audrey Tang

    “According to the constitutional ruling, number 328, the constitutional definition of the original territory is a 重大政治問題. It’s a political question of the most serious level. It is outside the judicial branch, and indeed the Minister of Justice’s purview. It should not be done by the court, or indeed the Minister of Justice to make such a decision.”

    Link in context Link
  • Audrey Tang

    They basically said that this is something that concerns an exclusively presidential purview. It’s outside of the administration, the ministries to tackle it.

    Link in context Link
  • Audrey Tang

    This is, I think, the one that you are referring to. Right after that, we changed the regulation, saying that the petition must pertain only to the ministerial functions within the administration. Saying that issues pertaining to diplomacy, to defense, that are especially presidential purviews is not for the Join platforms administrative section to deal with.

    Link in context Link
  • Interviewer

    How do they have it?

    Link in context Link
  • Audrey Tang

    This is the administration…

    Link in context Link
  • Audrey Tang

    …and this is National Auditing Office. This is the cities.

    Link in context Link
  • Interviewer

    When I have a search, where do it…

    Link in context Link
  • Audrey Tang

    Yeah, sure, sure. You just type it in here.

    Link in context Link
  • Interviewer

    Thanks. I think I searched for…because one of them…

    Link in context Link
  • Interviewer

    You remember we looked for like the people and suggested that they’re going to have a ministry and about disinformation.

    Link in context Link
  • Audrey Tang

    This one?

    Link in context Link
  • Interviewer

    Yes.

    Link in context Link
  • Audrey Tang

    Again, it’s rejected because it is a presidential issue.

    Link in context Link
  • Interviewer

    It’s because of this…

    Link in context Link
  • Audrey Tang

    Yeah, that there’s a clause. There’s a clause.

    Link in context Link
  • Audrey Tang

    Basically, we look systemically at what is the presidential purview that the administration should not touch because those are political questions pertaining to the president. We said that it is basically issues pertaining to the Chinese continent, issues pertaining to foreign affairs, issues pertaining to national defense.

    Link in context Link
  • Audrey Tang

    These are the things that you can write to the president about, but it is beyond the minsters to respond. Because a minister cannot respond and an e-petition calls for a ministerial response, so it is falling outside of the purview of the ministerial part, the administration part of the Join platform.

    Link in context Link
  • Interviewer

    I suggest because it’s already 9:50, that we start with the shooting of the…

    Link in context Link
  • Audrey Tang

    The screens.

    Link in context Link
  • Interviewer

    Yeah, the screens.

    Link in context Link
  • Tech

    Can you read the last answer for me?

    Link in context Link
  • Interviewer

    Um…

    Link in context Link
  • Audrey Tang

    I can say it again.

    Link in context Link
  • Interviewer

    I think the reason we have it already for, and he explained about the flag thing…

    Link in context Link
  • Audrey Tang

    It’s the same answer, really.

    Link in context Link
  • Tech

    Just before.

    Link in context Link
  • Interviewer

    Just before?

    Link in context Link
  • Tech

    If you think it’s important just be careful, it’s moved again, because in the end…

    Link in context Link
  • Tech

    I was more focusing on your hands than your…

    Link in context Link
  • Interviewer

    Then let’s say, how can I frame it? Not every question, not every petition…

    Link in context Link
  • Audrey Tang

    Will be subject to this 5,000-signature collecting.

    Link in context Link
  • Interviewer

    Yeah. For example, we have one. People want to have a new ministerial department against China interference, for example, and it wasn’t approved.

    Link in context Link
  • Audrey Tang

    That’s right. Right after the original petition about a flag, we took a systemic view at what are the presidential purviews for political questions. These are issues concerning the Chinese continent, foreign policy, as well as national defense.

    Link in context Link
  • Audrey Tang

    Because these are, by Constitution, something that the president has a say, but neither the ministers nor the administration have a say about. Because our petition system basically demark only responses from ministers, so we’ve changed the regulations pertaining to the petitions.

    Link in context Link
  • Audrey Tang

    It says, if you propose something that is outside of the purview of the administration, then we will not enter the collection stage of the petition.

    Link in context Link
  • Audrey Tang

    We’re good? Great.

    Link in context Link
  • Interviewer

    Let’s not reflect and perhaps the screens of the Join.gov.tw, and I hope I can see through my screen.

    Link in context Link
  • Tech

    What was really good was the very first one, already, which… OK, then you…

    Link in context Link
  • Interviewer

    This is like the…

    Link in context Link
  • Audrey Tang

    The original one. The one from 2017.

    Link in context Link
  • Interviewer

    That one, yeah. Like the important thing is this, that it’s a…

    Link in context Link
  • Audrey Tang

    It is a response. Yes, it’s a political question, so here is where it cites the constitutional court’s ruling, saying that this is a major political question. According to the separation of powers constitutional idea, the branches are not in line to answer this directly.

    Link in context Link
  • Audrey Tang

    Neither the judicial branch can determine a political question directly, nor should the Ministry of Justice do so.

    Link in context Link
  • Interviewer

    Can you go back to also the link at the top again to see what…?

    Link in context Link
  • Audrey Tang

    To the top again where you see the proposal?

    Link in context Link
  • Interviewer

    With, yeah, the proposal.

    Link in context Link
  • Audrey Tang

    Here is the proposal.

    Link in context Link
  • Interviewer

    Also, we only have the title, or just have…?

    Link in context Link
  • Audrey Tang

    This, maybe here. We changed the regulations shortly afterward.

    Link in context Link
  • Interviewer

    Then, let’s go to the hair picture.

    Link in context Link
  • Audrey Tang

    Yeah, the hair picture.

    Link in context Link
  • Tech

    This one was maybe the protest student.

    Link in context Link
  • Audrey Tang

    The protest student, yeah.

    Link in context Link
  • Tech

    Could you even stop it? Not really?

    Link in context Link
  • Audrey Tang

    I can search for it.

    Link in context Link
  • Tech

    No, that’s fine.

    Link in context Link
  • Audrey Tang

    You can search for it, too.

    Link in context Link
  • Tech

    We didn’t see it before.

    Link in context Link
  • Audrey Tang

    It’s fact-checked as false.

    Link in context Link
  • Tech

    Maybe scroll down under here?

    Link in context Link
  • Audrey Tang

    I can show you more videos, but these are the same. We mixed various different…

    Link in context Link
  • Tech

    Yeah, it’s fine. I remember we saw that.

    Link in context Link
  • Audrey Tang

    OK.

    Link in context Link
  • Interviewer

    The hair?

    Link in context Link
  • Audrey Tang

    Yeah, the hair thing, so maybe it’s good if I just Google and then we switch to pictures, and there you can see the clarification cards. These are the two clarification pictures, one from our premier and one from our deputy premier.

    Link in context Link
  • Audrey Tang

    This is our premier getting a haircut. Maybe they were trying different ways of tackling this, but I think this one went more viral. As you can see, this is on the top of the search result.

    Link in context Link
  • Interviewer

    Can you just…

    Link in context Link
  • Audrey Tang

    Focus on this one?

    Link in context Link
  • Interviewer

    Yep.

    Link in context Link
  • Audrey Tang

    I can also show the English translation if that that works. This is the English translation. I didn’t translate this part where it says if you perm your hair, you will damage your hair.

    Link in context Link
  • (pause)

    Link in context Link
  • Audrey Tang

    More screens?

    Link in context Link
  • Interviewer

    The poem.

    Link in context Link
  • Audrey Tang

    Oh, the poem, yes.

    Link in context Link
  • Tech

    Also the Hong Kong…

    Link in context Link
  • Audrey Tang

    The Hong Kong one, yes. What would you like from the Hong Kong one?

    Link in context Link
  • Interviewer

    We had the example of the…

    Link in context Link
  • Audrey Tang

    Yes, let me search for one. There’s quite a few Hong Kong ones in the Taiwan FactCheck Center. It’s very much trending. That was the picture.

    Link in context Link
  • (pause)

    Link in context Link
  • Tech

    Scroll onto the picture now.

    Link in context Link
  • Audrey Tang

    OK.

    Link in context Link
  • (pause)

    Link in context Link
  • Tech

    Up again so that you don’t see it, and then go back to the picture.

    Link in context Link
  • Audrey Tang

    It’ll be just a second. Another picture, and back to the picture.

    Link in context Link
  • Interviewer

    What do I have on my list? I have your poems.

    Link in context Link
  • Audrey Tang

    From the very beginning?

    Link in context Link
  • Tech

    This will…

    Link in context Link
  • Audrey Tang

    This is not true. It shows why it’s not true, then it shows the picture, and then it shows the source of the picture.

    Link in context Link
  • Audrey Tang

    Then it shows the false-flag comic of this supposedly call for suiciders, but written in Cantonese that are not really right and spelled also incorrectly using Hanyu pinyin. When you actually join the group, you will see that it’s mostly spam. [laughs] Somebody probably trolled. [laughs]

    Link in context Link
  • Interviewer

    Then you have the poems?

    Link in context Link
  • Audrey Tang

    What else? The poems.

    Link in context Link
  • Interviewer

    Genau, the poems.

    Link in context Link
  • Audrey Tang

    The first one, I’ll just go through it. Maybe it’s easier for the camera. I’m reading right here.

    Link in context Link
  • Audrey Tang

    “When we see the Internet of things, let’s make it an Internet of beings. When we see virtual reality, let’s make it a shared reality. When we see machine learning, let’s make it collaborative learning. When we see user experience, let’s make it about human experience. Whenever see that a singularity may be near, let us always remember the plurality is here.”

    Link in context Link
  • Audrey Tang

    Yeah, OK.

    Link in context Link
  • Tech

    This is not the first time you’ve done this.

    Link in context Link
  • Audrey Tang

    Right. But this is new.

    Link in context Link
  • Interviewer

    Yeah, this is the new one.

    Link in context Link
  • Audrey Tang

    This is I just wrote yesterday.

    Link in context Link
  • Tech

    Just for us?

    Link in context Link
  • Audrey Tang

    Yeah.

    Link in context Link
  • Tech

    Wow.

    Link in context Link
  • Audrey Tang

    It’s actually for you, because I was thinking about Switzerland, actually, and how this transcultural republic of citizens is a pretty good description of people from different cultures coming together by direct democracy.

    Link in context Link
  • (background conversations)

    Link in context Link
  • (pause)

    Link in context Link
  • Tech

    All right, the background.

    Link in context Link
  • Audrey Tang

    The back? This one?

    Link in context Link
  • Tech

    So…

    Link in context Link
  • Audrey Tang

    Maybe I say it.

    Link in context Link
  • Tech

    Yes, sure.

    Link in context Link
  • Audrey Tang

    “Whirling ocean, beautiful islands, a transcultural republic of citizens.”

    Link in context Link
  • Audrey Tang

    Or maybe matter.

    Link in context Link
  • (laughter)

    Link in context Link
  • Audrey Tang

    On there, it’s funny. I think it’s just…

    Link in context Link
  • Interviewer

    How long did you think about this poem?

    Link in context Link
  • Audrey Tang

    Just all day yesterday, all day yesterday. This first eight words are commonplace, everybody in Taiwan above my age, or even a bit under my age, learns it from the, I think, it’s high school textbook.

    Link in context Link
  • Audrey Tang

    It’s part of the foreword of 臺灣通史, the Taiwan history that talks about 「婆娑之洋 美麗之島」, whirling ocean and beautiful islands. What I really did yesterday was to write those eight characters, 「公民之國 在花之中」. Literally, a republic of citizens between flowers.

    Link in context Link
  • Interviewer

    I think you have, also I would like to have, if you could like also throw in a few gadgets here in, for example.

    Link in context Link
  • Audrey Tang

    Flowers, OK.

    Link in context Link
  • Interviewer

    We get a little bit of the impression, yes, it is a digital…

    Link in context Link
  • Audrey Tang

    Digital workplace.

    Link in context Link
  • Interviewer

    Digital workplace.

    Link in context Link
  • Tech

    Of course, the Matrix thing?

    Link in context Link
  • Audrey Tang

    Oh, yeah. Is it on?

    Link in context Link
  • Tech

    Almost as beautiful.

    Link in context Link
  • Interviewer

    Are we on-time?

    Link in context Link
  • Audrey Tang

    Yeah, we are on-time.

    Link in context Link
  • Interviewer

    OK.

    Link in context Link
  • Audrey Tang

    OK.

    Link in context Link