But in Taiwan, we have found that if you make sure the communities themselves do the moderation work instead of delegating it to experts or some third-party people controlled by Big Tech, it results in much more robust resilience. Instead of not seeing the attack or polarization, people learn to identify these as robots, trolls, and things like that, but you don’t need to censor them. People can have a shared understanding of what is actually going on and then contribute ideas and creative solutions—turning conflicts not into fires to be put out but rather co-creative sources of energy. That is our position, and it’s the position I shared at the cybersecurity conference.

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