And so to your question, I think it’s a two-step process. First, the civic activists must demonstrate, not just protest. We must show that it is possible to connect people who are otherwise very polarized on very concrete ideas, very concrete proposals, as Taiwan has shown with Uber, with marriage equality, with many other topics. And then second, we need to build alliances with the career public service, with the bureaucracy, because they actually also know how to resolve this problem. They just need an air cover and a pre-commitment from the political leaders. Which is why here in California, we’re working with the state employees in the digital democracy platform engaged.ca.gov, and we’re basically crowdsourcing, asking the state employees, what would make your life easier if we implement this technology, that technology. So it’s also about government efficiency, but it’s bottom up from the trenches, not top down.

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