…digital signature trust systems because that’s going to be the ongoing digital signature, and going to be the go-to solution to the interactive defect problem. Basically, only the things that are recognized as digitally signed are true. Everybody else is a bot. We’ll have to flip the default on our communication. So instead of swift trust , like trusting random posters on a stranger being a human, anyone who doesn’t have a blue tick coule be a bot — we can see recent actions by Twitter toward that direction. So, we’re very quickly…
I want to believe technology can help democracy in the U.S., too, but it feels like democracy is eroding in recent years, and that big tech is fueling polarization. I still trust in communities, but I’m also a bit anxious about how low we’ll sink before we rebuild.
And so we just randomly send, using the trusted number 111, to thousands and tens of thousands of people’s SMS. And the people who find some time to answer a survey or just to listen to a call can just speak their mind and contribute to the collective intelligence.
And so I signed last year with 60 other partner countries, the declaration for the future of the internet or DFI. And we want to extend this trustworthiness that Taiwan enjoys in hardware, also to internet and also to software. Our cybersecurity system, as I mentioned, are literally battle tested.
Yeah. As I mentioned, it doesn’t need to be perfect. It just needs to be better than the current administration, right? So, back in 2014, the trust in the administration was below 10%. So, it’s very easy for us to demonstrate our methods are better than 9%, right?
Again, they fast track this mutual trust -winning processes. I think owning up to those mistakes and correcting it literally with everybody watching the 2:00 PM CECC press conference and me bringing up the CloudFlare analytics during the CECC conference, and say that waiting room problem has been resolved.
In any case, the public sector experts and the private sector experts are expected to proactively convert all the major agencies that’s in the Level A, meaning that they have the personal data of the entire country to switch to what we call the ZTA, the zero trust architecture.
It’s almost impossible for an individual to do an audit of an entire data censor of the public cloud, which is why nowadays people rely more and more on free software and open source components and publicly audited so that they know that the individual building blocks are trustworthy .
The three cloud companies, of course we work closely together. They form the backbone of our Zero Trust Architecture solution. It’s just, we insist on no lock-ins, so within our system no two adjacent parts can belong to the same vendor. We intentionally test interoperability between those vendors.
Yes. In addition to the people-to-people ties, more formally, we are very interested in, for example, harmonizing our positions around, for example, AI, data reuse, privacy protection, Free Flow with Trust , things like that. We pay very close attention to, for example, the EU Act around digital resilience.
When we talk about decentralized identifiers, it’s not just abstract technical discussion, but actually, a real ministry-level test-bed or sandbox that we can offer to all those vendors to test the interoperability of the one Internet, actually, the one Internet of Trust , of Names, and so on.
If we trust the people, for example, by offering the real-time inventory of mask availability at pharmacies or by offering people a open standard of a QR code on top of which they can do their own QR code scanning applications in way of contact tracing and so on.
Some of these successes in handling the pandemic were, perhaps, due to systems that you already had in place. Maybe we could talk about some of those, like the natural disaster alarm on the phone, or already the strong public trust through transparency that we touched on a little bit.
Because a lot of those fair, trusted NGOs cut their teeth on the social issues in the ‘70s and ‘80s, but our first presidential election was in ‘96, so that means that the state has a massive deficiency when it comes to the time that it takes to earn legitimacy.
Also, I’m thinking like, you’re talking about the social sector as a unified body that everyone seems to trust and represents everyone. I can just imagine in America, where civil society is already a polarized term, civil society is seen, sadly, as only representing one part of society.
Anyway, the point is that it’s the kind of intimacy that people want. Once you encounter that sort of intimacy of a trusting relationship, then you will look for deeper and longer, more relational, less transactional commitments and connections. That’s when this kind of empathy can build on.
I think digital technology really helps this trust , because in the digital technology, all the footprints are for the record. If I published pharmacies mask availability every 30 seconds, then people queuing before me and after me can check that I’m working with the system and on this fashion.
This is important in a day-to-day practice of democracy, is just if the government trust the citizens and answers all the journalistic questions in live-streamed press conferences, as the Central Epidemic Command Center does, then that leaves very little room for doubt for the disinformation to travel.
You can look at the other jurisdictions that suffers similarly in 2003 such as Hong Kong, where people instinctively know that they need medical mask, that physical distancing is to be observed. Even though maybe they do not have a government that trust them to the extent that Taiwan does.
“The most important thing is that the public service trust me because I’m a advisor who never forced them to do anything, and this relationship need to continue if you make me a upper-case minister.” Premier Lin Chuan agreed with that, and so did every premier after him.
