So, the main argument in 2016, when we built the participation officer network, is to convince them that if 5,000 people want something to be answered, to answer them well once actually saves you a lot of time down the line compared to each petitioning through their input or whatever, right? So, that was the main motivation - as a time saver. And no public servant wants to watch the flame wars in discussion boards. It’s a waste of their time.

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