Yes, have a good localtime, as well, we say around here.
In this kind of environment, I find the public service not just understanding the core ideas of a horizontal, cross-silo working philosophy, but actually very eager to innovate, because they know they will reduce their work, and reduce their risk, and also share the credit.
If they come up with an innovation, the people knows about it immediately and they thank the public service. Journalists actually go and check who introduced this great idea. If it doesn’t work, the social entrepreneurs can take it to the sandbox, or if it really fails spectacularly, it ...
Previously, if they do something right, something great, their minister get all the credit. If they get something wrong, the minister always blames them. Now, it’s the other way around.
When the local people raise their issues, the people in Taipei across different ministries, they brainstorm and co-create solutions, and everything is radically transparent. This gives the previously anonymous public servants a better deal.
Because of that, I can talk with these people in their natural environment, but still have the 12 ministries in Taipei listening and hearing what we are having to say, and seeing the local people through telepresence.
I tour around Taiwan every other Tuesday or so and speak to the indigenous people, rural people, people who are in the far away islands. Because in Taiwan, broadband is a human right, if you don’t have 10 megabits per second, it’s my fault.
Rather through office hours, every Wednesday from 10:00 AM to 10:00 PM, anyone, even rough sleepers, social workers who work with them can just come to my office and talk to me, provided that they agree for the transcript to be published to the Internet.
Actually, the pioneered this idea. We just took this idea and apply it to everything. People can, for example, apply for a one-year test of autonomous driving and things like that. The most important thing here is that it is entirely a social innovation, meaning that we don’t introduce ...
It’s innovators identifying the current shortcomings of the law and saying, "I want to operate under a new regulation set. If you give me one year to experiment using the new regulation set that I propose, then I can show the entire society that this is actually for financial ...
I’m well versed, also, in other cultures, as well. I can easily switch to talk from a legal normativity or from a cultural normativity. It’s just like different languages for me. No, I don’t find any difficulty, because I don’t have to talk tech. I can ...
That begins as a fork, it’s now fully merged back.
All the 1,300 ministerial projects can be seen in its KPI, in its mostly spendings, in its procurements, and so on. Whenever anyone types a question publicly, the career public service actually answers also publicly, you don’t have to ask through the freedom of information channels, or your ...
That applies to the budget visualization, which became the participatory budget platform for Taipei City in 2015, and is adopted by six or so municipalities around 2017. Finally, as of this year, it’s merged entirely into the join.gov.tw platform.
The beauty is that because g0v projects are released under open source and Creative Commons, most of which actually relinquish all copyright altogether. By the next procurement cycle, if the government thinks it’s a good idea, then the fork is merged back into the government website. The g0v website ...
The beauty of the fork is that we keep what’s already there. We just take it to a different direction. We keep the facts, the data, but we interpret it with visualizations, with interactive forums, and things like that.
Indeed, budget.g0v.tw, which is the inaugural g0v project back in 2012, visualizes the national budget in a way that enable people to talk around specific budget items as a public forum. Because of that, people don’t have to describe the government as an opaque entity. People can ...
People can just go to whatever government website, change a O to a 0, and get into the shadow government. That is a very powerful idea that has since been picked up in other places. If you go to budget.g0v.it, you go to the Italy g0v visualization of ...
G0v is this very simple idea of a domain name, g0v.tw that says, instead of just protesting or shouting about what the government doesn’t do well, why don’t we create exactly the same website as the government website, but changing the O to a 0 so that ...
For example, our legislation is ly.gov.tw, our executive and our administration is ey.gov.tw, and so on and so forth.
Forking the government is the call to action of the g0v movement. The g0v movement is spelled G-0-V. All the public services and websites in Taiwan that is in the public sector ends with gov.tw. I’m sure it’s the same in many other countries.
That became the way which Uber became legal in Taiwan. Now, you can call taxis using the Uber app. There’s also taxi apps being developed that include the rating system, the surge pricing system, as well as other data sharing deals. All of them, of course, are operated by ...
We held a face-to-face, multi-stakeholder consultation live streamed and using only the ones that are generated by this process as the agenda, and to get Uber, and the union, and the taxi companies, and so on to commit themselves to this new norm set by the AI-moderated conversation.
Regardless of which side or which ideology the mainstream media portrays them on, actually, people have a strong consensus about the registration, about the insurance, about the protection of passengers and drivers, and things like that.
By the end of the three-week feeling checking period, people actually converged on a set of about six or seven very firm feelings that it’s shared by everybody.
We tweaked the interface a lot, but the end goal is to get all the Uber passengers, Uber drivers, taxi drivers, union people, and so on, onto this scalable listening platform so people can resonate with each other’s feelings without taking away, or without any room for personal attacks.
Instead of polarized discussion over the social web, we engaged with a Seattle startup called Pol.is to design an AI-moderated conversation space that’s literally designed as the Uber case is being deliberated.
Certainly. The most often quoted example is when Uber first entered Taiwan, it’s legal. It uses rental cars and people with professional driver’s license, but shortly thereafter, they switched to use just normal cars and with people without professional driver’s license and, therefore, no insurance. That creates ...
This very simple fact, feeling, idea decision process informs the 30 or so cases that vTaiwan has processed. Most of them -- more than 80 percent of them -- has led to decisive government action or passing of new laws.
People can mix and match different aspects of vTaiwan and design their own consultation process based on the very simple idea that we check with each other on the facts first, and move on to feelings. After getting people’s feelings resonating with each other, then the best ideas are ...
The third thing that distinguishes, that it is entirely free and open-source. It runs on a software stack that is entirely can be replicated and it could be owned by any people who deploy it. It is not colonial in nature.
The second one is that it’s been very successful in generating more consultative processes. The Taiwan fintech sandbox, the Taiwan platform economy sandbox, the Taiwan automated driving sandbox, all these enabling laws are generated by the vTaiwan process as a way for each ministry to go on and generate ...
It is a open space technology recursively applied to a consultation process. That’s the first distinguishing feature.
Its three distinguishing feature is that first, agenda setting is done by a recursive public, meaning that people who meet every Wednesday at the Social Innovation Lab, Taiwan, in Taipei in dinner, determines the process and the entire project together. Whomever shows up is the right people.
vTaiwan is an ongoing -- four years now -- online, offline consultation process, which brings together the government ministries, representatives, scholars, experts, business leaders, civil society organizations, and citizens.
It is correct but it starts late 2014, it’s not exactly new now. It’s been going on for four years. I would say it’s an ongoing and online and offline consultation process. The three distinguishing feature is that...
If we keep plurality in mind, then virtual reality is going to become a shared reality, and therefore help the democratic process.
And whenever we hear that "the singularity is near", let us always keep in mind and remember that the Plurality is here.
When we see user experience, let’s make it about human experience.
When we see machine learning, let’s make it collaborative learning.
When we see virtual reality, let’s make it a shared reality.
When we see internet of things, let’s make it an internet of beings.
When I became the digital minister, I wrote a short poem two years ago to explain this view. Very quickly, it goes like this.
That, again, is a great use of virtual reality to generate sympathy. All of it is because the social objects we’re looking in virtual reality are not virtual. They are, in fact, shared reality.
They don’t perceive me as somebody who are double their height, but rather are with their height. That makes integration and inclusion easier. Together, we can also, for example, look at a new construction from the perception of an endangered animal, for example.
Also, I shared with many primary schoolers a consultation meeting, where I shaped my avatar to be the same height as they are. We together entered into a shared world where we can talk about things common to them.
That’s a very enlightening experience for me personally, but it’s not just me. Everybody who went to the space and went back kind of becomes a better person. There’s a term for that. It’s the overview effect. Having an overview of what the current world is ...