Imagine, if we started with abstract questions like, I think Uber is extractive economy instead of sharing economy. Okay, this is beautiful academically, but it will lead to no constructive conversations, because everybody feels different when they see the term extractive economy or gig economy. On the other hand, whether it is about insurance liability, not undercutting existing meters, everybody has direct personal feelings they can talk about. So, any question that enhances the citizen storytelling capabilities, their narrative capabilities, is a good ‘yes’, ‘no’ question. And everything that is too abstract, that cannot be mapped into personal experience, is perhaps not the best to start with.

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