Thank you so much for being game and engaging us on these questions. Really appreciate it.

I’m sorted for questions that I was interested in asking.

I wanted to make sure Max has a few minutes as well.

You’d mentioned that divisiveness can often be amplified where there’s more consensus in reality. Are there particular kinds of rhetoric or language that concerns you that you see increasing or on the rise with Taiwanese users online that contributes to this perception of polarization or being more divided than they ...

When we think about fake amplification or fake accounts, when we think about harassment, when you think about this whole set of activities insofar as these set of activities might be used to affect how the public sees the credibility of government, do you feel that that is currently taking ...

Sure or reacting.

Amplification.

I wanted to ask a question about the issue of fake accounts or fake amplification. How do you evaluate these two issues? What is your perspective on addressing these issues?

Definitely have more to ask, but I want to be mindful of time and allow Tom to follow up on questions he has.

You mentioned talking about social issues. One thing that we’re curious to hear from you about is what you think about people facing harassment for sharing their views on social issues and what you think should be done about that in order to mitigate that harassment.

Related to that, I was curious to hear about your views regarding media literacy and what types of mechanisms you think are most effective to achieve increasing media literacy.

I can rephrase the question then. What capacity or what capabilities do you think are available? Which ones should be available to help understand and reckon with misinformation?

That leads me to a related question about looking at misinformation. What capacity do you think the average Internet user in Taiwan has to perceive misinformation?

Let’s talk a bit more about this out-of-context problem. How do you see it manifest on our platform specifically? What kinds of consequences do you think out-of-context content is having, if any, on the political discourse here?

I found your last statement very interesting about information out of context contributing to a problem like tribalism.

You’ve talked a bit about affordances and some issues you perceive with those. If we think about actors and the role they might play in silencing voices or marginalizing voices, what do you think the role of that is with regards to individuals or groups in the political discourse online ...

You mention this concern, if I’m correct in what I heard, about people’s voices being silenced. I’m curious to hear from you about what your concerns are or where the source of the silencing might be coming from, in your view, on social media.

For this first one, we’re interested in general.

My first question for you is about what you see as the role of social media in the civic sphere as the 2020 elections approach. How would you characterize the role of social media?

Ethnographic hanging out. Exactly.

Diverge/converge.

Of course. My name is Abbas and I’m a UX researcher on the civic integrity team. Our role is to go out, conduct research of various kinds in order to inform product-to-partner policy and to partner with operations teams as well.

There’s a couple of things before we start. The first is that it’s helpful if you can be as specific as possible -- if you give us specific cases or experiences with regards to social media in the civic sphere. Second of all is, do you have any questions for ...

Max, want to kick this off?