We use it specifically to do service design, in the sense that we get people’s ideas in through, for example, e-petition. Then we have designed a form to make those e-petition sentiments into de facto, the filling and suggestion part, but then we draw a tree that makes the RealtimeBoard apparent, in the sense that it distills people’s arguments into this service design, diagrams that people can add on without losing focus. Then we print it so people have a conversation around it.