Georg is our APAC head of platform engineering, security. I told them, because Audrey is a different kind of minister, [laughs] and she knows the engineering stuff better than most people, so if you have any questions regarding security, technical issues, Georg will be the expert to have an Q&A after Yujing’s presentation.
I think I’ll spend about 20 minutes to show with all of you some general introduction of Workplace. Then, Georg will spend another about 20, 25 minutes showing some security issues, and also show some more advanced value that can be added to Workplace. Then we can open it up for Q&A.
Before everything, I want to position Workplace very well. It’s not for enterprise social network. Many people think it inherits for Facebook, so easy for enterprise to do a lot of social networking on it, but it’s not. It’s really for you to do the communication platform and to incorporate your existing workflows into it, to make the...
Today we’re confident that it’s helping the Singapore government. Potentially, maybe in the future, looking at Taiwan government, why we’re so confident it can bring you a better collaboration platform?
You don’t need to provide any training, not like a lot of other apps or Internet you need always think about adoption rate. For this one, we see fast adoption rate, because the people are already familiar with Facebook.
Really, we focus on the mobile app and experience as well. You can rely on our mobile app to connect your people, wherever they are, whenever they are. Also, Workplace is very easy to become the heart of your business.
Once you shift your announcements from your traditional email channel to workplace, and also shift off your workflow through our integration technology to Workplace, it’s very easy to start involving people and ask them to come to Workplace to share business ideas and to get updated.
Another thing is it’s totally separate from Facebook. You don’t need to be concerned about there’s some things that people can easily show to Facebook. Information, Facebook and Workplace, they’re located very independently.
You don’t need to be concerned like, "Oh, I really need to maybe concerned of adding my colleagues as my Facebook friend to share about work-related stuff." Workplace is totally separate environment, registered under a corporate email or enterprise email.
I just want to share with you some of our existing enterprise users that are already seeing a lot of impact, in terms of organization communication. A few days ago, we just announced Wal-Mart. They’re going to bring over one million of their global employees to Workplace to start sharing work stuff on Workplace.
In Southeast Asia, we’re seeing a lot of success from insurance companies, banks, and also Singapore government. For all these organization, they’re very highly concerned about the security level of a platform for enterprise. We’re already proving that we’re a successful platform for them.
We have work chat. It’s the equivalent version of Facebook Messenger, to allow you to do instant messaging. There is a very interesting group type, as well, called multi-company group. You can use this group to collaborate with external third parties, as well, invite them to this specific group. It doesn’t allow them access to your whole account, but just that specific group you collaborate on things.
Sure. Another thing I want to highlight is live streaming. This is available a long time ago on Facebook and we imported it to Workplace, as well. We’re seeing a lot of companies very successfully utilizing this tool to really increase, enhance the efficiency of communication.
I just mentioned about live streaming, this is a very good example shared from an Indian national telecom company, Airtel. India is a huge country. Airtel has a lot of branch stars in a lot of remote cities and villages.
Their remote offices sometimes actually live stream back their huddles, their important meetings, activities, to make sure that the headquarter can hear directly from them, as well, to make them more visible.
This is a very interesting case I want to share. It’s from the CEO of IMH under Singapore healthcare. This CEO really likes utilizing live streaming to motivate his employees on some actions. This is an example of him doing a live video encouraging employees, claiming their Workplace accounts on the Workplace launch event day.
It’s much higher signal because all the mailing lists, all the groups organically move to Workplace fairly quickly, because you have the threaded view. It’s easy to add new people without moving the entire thread.
I go over three of those slides here to give you our security position there. The one thing we probably should talk about is data residency, as you know where our data centers are. They are currently not in Taiwan.
We invest a lot of resources into security. Lots of different areas. Workplace benefits from that, because Workplace is under the umbrella of a lot of these site integrity tools that we are building, or that we have been built, like proactive control technology, and so on. The key thing for enterprises is our recovery time objective is zero
Eventually, yeah. It’s not today. One of the positions we have is, you’re not just buying a platform that brings you on the same level as consumer space. We are defining the consumer space. We are not stopping bringing these things in.
We have a team, the strategy partner management team. After we come from a launch timeline for you, then I can bring the team here and really work with you on a specific launch plan. I know you have a lot of departments, so how we want to.
Probably at that time, you can share with us the structure that you want to have for all those comments, how we want to basically make Workplace work for them. We need to understand your goals and what you want to achieve.
Yes, of course. Let’s say you want to do three departments, you think it’s a good time to push the three departments to go at the same time, of course you can do it. You don’t really have to follow one, by one, by one.
For the Internal Join case, the board is actually independent. We have one seat in it, but it’s one of 17 people, nine of which are from a public drawing from the entire civil service. We’ll have to, of course, run this over the board and see if the board likes the idea.
This is Sandstorm.io. The idea, of course, is that as you did, to solve SSO authentication, compliance, whatever. People just focus on writing whatever apps, without getting proper security training, because the platform actually takes care of the sandboxing and everything. This is, literally, our workspace.
If we’re migrating from this, we would really need to have some way to either keep those apps running, but in a different container, in a different shell, or we can redo the integrations in a way that enables easy deployment of all the people who actually use it.
The SSO route is the easiest. If you have identity, you can connect people. Workplace itself, the type of integrations, it’s like Facebook. There’s certain things that you currently cannot customize. We’re very careful maintain the Facebook look and feel, because a trade-off is, obviously, training. In the future there should be a fairly vibrant click-to-install market for Workplace integrations.
As you can see, all this is open source, and we depend very heavily, at the moment in the team, for the task and the chat, which, of course, you have a counterpart. And spreadsheet and document, of course I understand you have Google Docs integration and Dropbox-ish fast storage that we can also...
Maybe we can send some of them invitations and see how it’s like from their perspective to enter into a policy discussion on Workplace instead of on the Join platform or instead of on the Discourse platform, which we currently use.